Maximizing Mobility through United Communications and Collaborations

Mobile United Communications and Collaborations, or UCC for short is rapidly becoming a mainstream, yet simply setting up tools does not ensure success. Stable success will be achieved only in case of strategically adjusting to user`s needs. With the remarkable growth of business mobility IT is facing some provocative challenges, including security concerns and the current BYOD struggle. However the rapid growth is progressive and will trigger significant changes in enterprise`s entire technology. 

It`s clear that mobile evolution entails essential changes not only in IT sphere, but for all technology users. Anyhow, as IT is moving forward, implementers should realize that even if the mobile-first environment in the enterprise becomes a necessity, the needs of individual users can essentially vary. While some users consider mobile gadget and devices to be a necessary evil, others have unlimited appetite for new applications constantly searching for new ways of leveraging their mobile office and better ways of interacting with their friends and colleagues including making cheap local and international calls.

The difference between two categories should be clearly distinguished as it allows IT to specify which sector to concentrate on. Understanding the user needs is important for creating and maintaining user authorization profiles. It`s a basic element when the matter concerns with making sure the company is providing employees with the necessary tools without overloading them with the services and tools they will never use.

Evidently there is a set of core offerings which make sense. Yet, adjusting to users need not only prevents frustration, but also simplifies support and maintenance needs as well. It means that before deploying UCC mobile tools its worthwhile poling the employees with set of questions to understand better what individual users expect from utilizing these services and tools. Except for providing a grasp of user anticipations this step also sheds light on training opportunities.